built and dependent upon mutual trust

Maintaining the privacy of the information you share with us in the process of doing business with Maple Capital Management is extremely important to us. When you engaged Maple Capital Management, you entered into a relationship that is built and dependent upon mutual trust. We want to assure you that we strive to conduct business in ways that are always worthy of that trust. Maintenance of our privacy practices and policies is a critical component of that resolve, and we want you to know that we are committed to maintaining the highest level of confidentiality with all the information we receive from you.

How and Why We Obtain Personal Information

In the conduct of our business with you, we may ask you to provide us with what is known as “nonpublic personal information.” This is information about you that we obtain in connection with providing our services to you. This information, which is usually conveyed prior to opening an account, may include among other things: your social security number, assets and income, employment status, marital status, and birth date. We may also ask you for additional financial information in order to help determine how to best meet your financial goals.

How We Protect Information

We maintain strong safeguards to protect the information you have shared with us. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal financial information. All employees are required to comply with our established confidentiality procedures and policies.

We consider that any nonpublic, personal information that is provided to any representative of Maple Capital Management in the course of a business transaction as being completely confidential.

We may disclose all of the information above to third parties with which you or we contracted for services, as permitted by law. Examples of these organizations include the following:

  • Your attorney or accountant, upon your authorization
  • If you were introduced to us by a broker-dealer, then the broker-dealer
  • Third parties that administer and support our products and services (such as third party administrators, system vendors, consultants). We will contractually require these third parties to protect your information.

In addition, we will always disclose your information in accordance with your specific instructions

We may disclose all of the information above, under certain circumstances to government agencies and law enforcement officials (such as periodic examinations by the Securities and Exchange Commission, state securities examiners, etc.).

Our Commitment to Confidentiality

We will not sell nonpublic personal information about you, our clients – or our former clients – nor will we disclose it to anyone, unless we have previously informed you in disclosures or agreements, have been authorized by you, and are permitted to do so by law.

We restrict access to nonpublic personal information to those employees and associates who need that information in order to provide products or services to you.

If you decide to close your accounts, we will continue to adhere to the privacy policies and practices described in this notice.

We are committed to consistently maintaining the highest standards for protecting the information you share with us, and ensuring the privacy of all our customers.

This Privacy Notice applies to all of the accounts held or serviced by Maple Capital Management.